09-21-2004, 12:24 PM
Paypal's refund policy sucks. I bought an 'original' Elton John DVD off a seller on Ebay only to be sent a cheap copy on DVD+R disk. I complained to Paypal and they said because I'd received something, I had to get my money back from the seller! After much bitching to Paypal and Ebay, they neither removed his account or refunded my money.
So I reported this to UK trading standards and they did nothing either, I guess to small a fry to worry about. I then started to watch all the auctions the guy had and emailed every single bidder to tell them what had happened. He's obviously caught on because he simply started using 'private' auctions so I could not contact the bidders.
So in the end, you have very little recourse against Ebay sellers, and IMHO the refund policy by PayPal sucks. However, that said, it's still the easiest way to pay someone, and I still use it regularly.
Kind Regards,
Shane Cook.
So I reported this to UK trading standards and they did nothing either, I guess to small a fry to worry about. I then started to watch all the auctions the guy had and emailed every single bidder to tell them what had happened. He's obviously caught on because he simply started using 'private' auctions so I could not contact the bidders.
So in the end, you have very little recourse against Ebay sellers, and IMHO the refund policy by PayPal sucks. However, that said, it's still the easiest way to pay someone, and I still use it regularly.
Kind Regards,
Shane Cook.
